Many years ago, we began hiring high school students who would work after school and help us in various ways around the office. These students offered a breath of fresh air because of their youthful optimism, their lightheartedness, their occasional drama and their desire to help. From my point of view, there seemed to be a symbiotic relationship between these office assistants and our team; they received training in how an office is managed and how to be an effective team member. They also received a paycheck and accordingly learned something about taxes :). We received much needed help in the afternoons when it was most needed. This made our dental assistants happy.
In recent years, we have had some outstanding high school assistants. First there was Michelle, the daughter of one of our good friends, who was blessed with an infectious smile and upbeat personality to go along with her ability to learn fast and lend a hand. Next was Marissa, who remained with us for over two years before leaving for college. We watched as Marissa grew to be most helpful around the office and another smiling person who could be counted on as a pleasure to be around. I am sure that she will continue to be very successful in college and I look forward to watching her educational development. Now, we have welcomed Jacqueline – Michelle’s younger sister – as our current assistant. She has been a very fast learner and proves to be yet another positive asset to our team.
There have been many other such students who have helped us through the years. I’d like to take this opportunity to thank them all for being so helpful to our entire team and contributing to the fun work environment that we enjoy.
In addition, over the past few years, we have added a new position to our team – our non-clinical personal assistant. This person is responsible for all non-dental communications with our patients and referring doctors. It is she who keeps our patients and the public abreast of what is going on in our office, and it is she who creates the various monthly specials and disseminates news and information via social media. All her efforts have received very positive feedback.
Our first personal assistant was Nicole and she was exceptional in her ability to organize and systematize all of her work. In addition, she created office brochures, developed social media awareness and introduced me to other doctors with whom I collaborate to help our patients. After Nicole there was Shilpa and Allison who were friends of each other and were both extremely capable. Our current personal assistant is Laura who you will see in our reception area when you first enter the office. Please make sure to say hello and perhaps ask her what is going on currently. I am sure that she will have some interesting ideas to discuss.
In closing, our entire team would like to send a big Thank You to each of the high school student assistants and to our personal assistants for all that you have done to help us do what needs doing, and for just being such a pleasure to work with. We wish all the best to each of you for a wonderful holiday season and happiness and success in the future.